The Lifeline to Essential Community Services.
Available 24/7 in 150 languages, the 211 helpline connects callers with hundreds of programs to help people find food, housing, health care, senior services, child care, legal aid, volunteer
opportunities and much more.
Instead of multiple calls leading to dead ends, people can make one call to 211 and reach a trained specialist who assesses a caller's full scope of needs and matches them to the right services. 211 also assists during times of disaster, providing those in distress with critical information about evacuation routes, food and shelter.
Bay Area 211 is operated by United Way Bay Area, Eden I&R and Contra Costa Crisis Center. Together we answered more than 216,000 calls last year.