2-1-1 is a free, vital service that connects callers with health and human services in their community.
Instead of multiple calls leading to dead ends, this free helpline connects those in need with a trained specialist to get matched with the right services. You can also access 211 via text or online. 211 is a free, vital service that connects callers with health and human services in their community. 211 is available 24 hours a day, 7 days a week, and in over 150 languages. All calls are confidential.
211 Bay Area, a program of United Way, is a comprehensive information and referral service available in 6 of the 8 counties we serve: San Francisco, San Mateo, Napa, Marin, Santa Clara, and Solano counties.
211 Bay Area answered 20,000+ calls for immediate shelter or housing needs.
211 Bay Area has answered 55,000+ calls/texts last year and made thousands of referrals
211 call specialists received over 20 million calls/texts last year in North America
Dial 211 and speak with a friendly, knowledgeable Specialist.
Text your zip code to 89821 and a live Specialist will promptly reply