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FAQs

I need financial assistance to help pay rent, buy food for my family, and more. Can United Way help?

United Way is not legally set up to provide direct financial assistance to individuals, but we work with many community partners that do. The best way to find available resources in your area is by calling our 211 helpline. It’s a 3-digit number like 911, but for access to health and human services. Call 211 to speak with a trained specialist who can connect you to services providing food, shelter, childcare, legal assistance, and more.

I need help filing my taxes, but can’t afford to pay an accountant. Help!

Visit Earn It! Keep It! Save It!, a free tax preparation service with more than 250 sites in the Bay Area. Our trained tax specialists will work with you to ensure you get the refund you deserve. Visit www.earnitkeepitsaveit.org or call 211 to find the tax site nearest you.

I need help with medical issues, or other services.

The best way to find available resources in your area is by calling our 211 helpline. It’s a 3-digit number like 911, but for access to health and human services. Just call 211 to speak with a trained specialist who can connect you with service providers to help you with your medical issues, mental health needs, and more. 

In a pinch, I took out a loan from a payday lender and now I’m out a lot of money. Can United Way help?

United Way Bay Area is proud to be a part of the Coalition Against Payday Predators. If you need help dealing with a payday lender, you can call 211 to be connected with the appropriate services in your area. If you live in Santa Clara County, call (408) 634-9343.

My teenager needs help finding work.

Youth living in San Francisco can participate in the Mayor’s Youth Jobs+ program. Services include resume assistance, job training, and mentoring to help youth find an entry-level position or an internship. Learn more: www.sfyouthjobs.org.

What about me—can you help me find a job or better-paying work?

While our SparkPoint centers focus on helping you tackle your financial challenges at no cost to you, some of the sites help their clients find sustainable-paying work. Learn more about Sparkpoint.

Programs:

211

Instead of multiple calls leading to dead ends, call one number to reach a trained specialist and get matched with the right services.

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SparkPoint

These one-stop financial centers offer a variety of free services to help you build a brighter future for you and your family.

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Earn It! Keep It! Save It!

Make sure you get the refund you deserve at one of our 250 free tax preparation centers throughout the Bay Area.

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Youth Employment and Internships

From resume help and job training to internships and entry-level work, we help youth become financially secure adults.

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