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Where changing lives is all in a day’s work.

Current Openings

Director, Content Marketing and Communications

An Equal Opportunity Employer Committed to a Diverse Workforce

Department: Marketing
Reports to: Chief Marketing Officer
Classification: Union Professional
Closing Date: Open until filled

Overview:
The United Way Bay Area (UWBA) is leading a network of corporations, government agencies, nonprofits, and individuals to create lasting change for Bay Area residents and families. With a history that spans over 90 years and programs that tackle the issue of local poverty from every angle, UWBA is uniquely positioned to mobilize and motivate all sectors of the community toward the vision of ending the cycle of poverty.

As UWBA responds to cultural shifts in the workplace, fundraising, and digital communications, it is guided by core values of innovation and results-driven creativity. Through a variety of existing and emerging initiatives, UWBA seeks to both strengthen and reimagine its work at all levels in order provide more and better opportunities for struggling Bay Area residents.

The Opportunity:
Communications and marketing professional on United Way Bay Area’s Marketing team is responsible for researching, imagining, aggregating, writing and publishing the ongoing story of United Way Bay Area and its impact in communities across the Bay Area region.
The successful candidate will work collaboratively within marketing internal stakeholders to create and/or distill the most compelling stories and narratives. Will drive awareness, engagement, adoption and loyalty from our customers and core audiences, such as corporate partners, individual donors, policymakers, community leaders and strategic segments. The Director, Content and Communications is also responsible for creating a variety of content across digital and traditional platforms, including Salesforce Philanthropy Cloud. Compelling content will include an annual report, blog posts, brochures, infographics, fact sheets, website copy, social media, success stories, scripts and template communications tools for United Way Bay Area.
In this role the Director, Content and Communications will develop and cultivate effective relationships with internal and external stakeholders to deliver communications strategies that clearly articulate and help shape the relationships United Way Bay Area has with its core audiences. Support core content creation about key organizational initiatives. Understand, own, create and execute short- and long-term content strategies for the organization.

What you’ll do:
• Drive the content management process, to include leading and defining the editorial calendar, creating quarterly messaging guides, and engaging internal stakeholders for strategy messaging and topics gathering.
• Work within the marketing department’s current suite of marketing tools to create, launch and maintain ongoing content development needs.
• Maintain a story bank by capturing, curating, and organizing content from staff, the United Way Network and other sources on an ongoing basis, while leveraging the story bank—and content therein—as a tool for supporting content needs and strengthening the organizational narrative.
• Plan, produce, and publish the organization’s annual report, to include developing content, engaging subject matter experts, explore design elements with the creative team, facilitating the review process, and exploring digital and video components to elevate the organization’s impact and brand.
• Strengthen United Way Bay Area’s narrative and value proposition by serving as lead storyteller, to include producing content for the blog, social media channels, websites, marketing collateral, Salesforce Philanthropy Cloud and other needs.
• Create content within the Salesforce Philanthropy Cloud content delivery system as to position UWBA as the CSR partner of choice among employers and employees in the Bay Area.
• Lead content marketing campaigns that target United Way Bay Area, community and corporate partners, and that align with the organization’s priorities.
• Spearhead the content development for collateral (e.g., fact sheets, brochures, reports) in support of program, initiative, product, and organizational marketing, while ensuring the timely delivery of materials.
• Collaborate with internal stakeholders and subject matter experts to build editorial strategies and create new pathways for the collection and promotion of content.
• Provide strategic counsel to internal stakeholders, while serving as an editorial coach for teams, groups, and staff members, as well as organizational initiatives.

Who you are:
• Bachelor’s degree in marketing, communications or journalism preferred.
• Six to eight years of prior relevant work experience.
• Well-defined track record both as a talented storyteller AND as a relationship-building project manager.
• Demonstrated excellence in writing, storytelling, and content creation.
• Proven experience creating and executing strategic communications plans.
• Ability to develop content on traditional and digital platforms.
• Solution-oriented, strategic thinker and communicator.
• Relationship builder and collaborator.
• Results-oriented, project manager.
• Experience creating an organization’s core messaging collateral (annual report, one-page overview, etc.) required.
• Experience with content management platforms essential.
• Experience communicating to corporate and donor audiences.
• Journalist or newsroom background a plus.

Candidates will be required to submit communications credentials with the application –samples of three best pieces of work and create a UWBA themed writing sample.

Salary: $60,000.00 – 75,000.00 Salary Exempt

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

UWBA does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal or local law. UWBA will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need a reasonable accommodation in order to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation confirming your functional limitations.

Please include salary requirements in cover letter.

APPLY NOW

Program Specialist (Earn It! Keep It! Save It!)

Department: Community Investment Team
Program: Earn It! Keep It! Save It!
Reports to: Director, Earn It! Keep It! Save It!
Classification: Union Support
Closing Date: Open until filled, we will review applications on a rolling basis

Overview:
The United Way Bay Area (UWBA) is leading a network of corporations, government agencies, nonprofits, and individuals to create lasting change for Bay Area residents and families. With a history that spans over 90 years and programs that tackle the issue of local poverty from every angle, UWBA is uniquely positioned to mobilize and motivate all sectors of the community toward the vision of ending the cycle of poverty.
As UWBA responds to cultural shifts in the workplace, fundraising, and digital communications, it is guided by core values of innovation and results-driven creativity. Through a variety of existing and emerging initiatives, UWBA seeks to both strengthen and reimagine its work at all levels in order provide more and better opportunities for struggling Bay Area residents.

The Opportunity:
Earn It! Keep It! Save It! (EKS) is a United Way Bay Area-led program which provides low-income working families with free tax return preparation (VITA) in partnership with the IRS. The program supports United Way’s goal of breaking the cycle of poverty by ensuring families claim valuable tax credits. The EKS Program Associate is a full-time position which contributes to the effective and successful implementation of this 8-county program and provides strategic program support to the regional program and specific counties.

VITA is a national, free tax preparation program administered by the IRS. Now in it’s 50th year, VITA volunteers provide free tax preparation for clients making generally less than $55,000. In the Bay Area, more than 200 partners come together under the leadership of United Way Bay Area to provide tax assistance to tens of thousands of clients each year.
What you’ll do:

EKS/VITA Program Management
• Manage county coalitions and provide technical assistance for tax sites in specific counties as assigned
• Certify to the advanced tax preparer level of the IRS VITA program
• Coordinate logistics and facilitate volunteer training, tax site coordinator meetings and training, and external meetings
• Cultivate and maintain partnerships with local and national partners which support EKS program goals including, but not limited to, community-based organizations, businesses, municipal and county agencies, and IRS SPEC
• Outreach, Training, and Public Speaking
• Train volunteers, site coordinators, and non-profit partners using training templates
• Create outreach strategies and personally contact new volunteers, partner organizations, local businesses and more
• Provide presentations about EKS as needed
• Cultivate new regional and county level partnerships to expand program’s reach in under-served areas or to deepen related initiatives
• Visit VITA sites, give presentations, and conduct outreach in your assigned counties and assist other EKS team members in their counties as needed
• Collaborate with the EKS Team
• Provide input and assist EKS Team with program design, implementation, and strategic initiatives as needed
• Work collaboratively with the EKS team to support other components of our program including the savings initiative, Virtual VITA, training curriculum development, story collection, marketing, social media, and other duties as needed
• Serve as the lead associate on specific regional goals
• Research additional funding opportunities; write grant proposals and grant reports, as assigned
Who you are:
• 2-5 years of related volunteer or professional experience, preferably in a non-profit or National Service capacity
• VITA experience highly desired • Experience working effectively with diverse populations and in a culturally sensitive environment
• Excellent project management and organizational skills
• Effective presentation and meeting facilitation skills
• Passion for volunteerism and community service
• Team player, flexible and able to work with humor and grace under pressure.
• Proficient in Microsoft Office (Word, Excel, Outlook, and PowerPoint); database and CRM software (Salesforce); use of online resources and applications.
• Fluency in Spanish, Chinese, or Vietnamese a plus
• Access to a car, valid California Driver’s License with car insurance and a clean driving record are conditions of initial and continued employment. Flexibility and mobility to travel to off-site locations within or outside San Francisco as needed.

Salary: $50,000.00 – 55,000.00 Salary Non-Exempt

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Specific vision abilities required by this job include close vision, color vision, and ability to adjust focus.

UWBA does not discriminate on the basis of race, color, gender (including actual or perceived gender, and gender identity), sexual orientation, age, marital status, medical condition, religious affiliation, veteran status, national origin, citizenship status, mental or physical disability, or any other characteristic protected by applicable state, federal or local law. UWBA will consider qualified applicants with criminal histories in the manner consistent with the requirements of the San Francisco Fair Chance Ordinance. If you need a reasonable accommodation in order to apply for a job, please let us know. If the reason you need an accommodation is not obvious, we may ask for documentation confirming your functional limitations.

Please include salary requirements in cover letter.

APPLY NOW

William White

Director of Policy and Government Affairs

“Since poverty is such a multi-faceted issue, working here gives me the chance to work on a wide range of issues including access to health care, affordable housing, wages, tax policy, and many more.”

Gezche Graves

Program Manager for Earn It! Keep It! Save It!

“The best part about working for United Way is getting to engage with hundreds of volunteers and partners that are equally passionate about expanding our work in the community.”

Maria Nguyen

Senior Director of Grants and Contracts Compliance

“I chose to work with UWBA primarily because of the wonderful programs the organization provides to the community.”

Dan Aldrich

Development Officer

“I decided to work with a nonprofit because I didn’t want to say I spent my life selling widgets.”


We put the fun in fundamentally changing lives.

From diversity celebrations to our annual Souptacular cookoff to surprise goodies delivered by our own UWBA superhero Snackman, we create a welcoming and warm work environment where colleagues become friends, and all employees can thrive—from our newest hires to our most seasoned veterans.